*Return and Replacement Policy for Cosmetics and Skincare Products:*
We are committed to ensuring your satisfaction with our products. For cosmetics and skincare items purchased through our website or application, we offer a 3-5 day return or replacement option. To be eligible for a return or replacement, the product must be in its original packaging, unopened, and the seal must remain intact. Please ensure that you inspect the product upon delivery and report any issues within the specified timeframe.
*Refund Policy:*
If you are not satisfied with your purchase and meet the return criteria, you may request a refund. The refund will be processed once we receive and inspect the returned product. Please allow a reasonable processing time.
*Non-Return Policy for Wellness, Supplements, and Food Items:*
We do not accept returns or offer refunds for wellness products, supplements, and food items. This policy is in place to ensure the safety and quality of these products. We recommend thoroughly reviewing product details before making a purchase decision.
*Damaged or Defective Products:*
In the rare event that you receive a damaged or defective product, please contact our customer service within 48 hours of receiving the order. We will promptly assist you with the necessary steps to address the issue.
By shopping with us, you agree to adhere to the specified return and refund policies. If you have any questions or concerns, feel free to reach out to our customer service team for assistance.